Frequently Asked Questions (FAQ)
Q: Can I call into your Consumer Team to make changes to my order?
A: You’ll need to connect with your Lowe’s Kitchen Cabinet Specialist to request any changes or updates to your existing order. They’ll let you know if timing allows for any changes.
Q: How do I find more design inspiration?
A: Inspiration is Everywhere!
Visit our room galleries for inspired designs and ideas. Get in touch with your Lowe’s Kitchen Specialist to schedule a time to chat about what you’d like to see transformed within your space. Get even more ideas on Pinterest to and see hundreds of real kitchens tagged #SchulerCabinetry on Instagram.
Q: What is your cabinetry warranty?
A: To read all about our Limited Lifetime Warranty, please click here.
Q: How can I purchase additional items after my cabinetry order has arrived?
A: Please get back in touch with your Lowe’s Kitchen Cabinet specialist, who will be happy to assist in adding to your cabinetry order.
Q: What type of paint do you use on your cabinetry?
A: We use a proprietary enamel blend for our paints, that gives complete, opaque coverage, with a catalyzed base primer and a catalyzed pigmented enamel to give Schuler Cabinetry the unique, furniture-quality satin finish for which we are well-known.
Q: Can you give me pricing on a kitchen order?
A: With each project and home unique, and thousands of different combinations available in our custom cabinetry lines, we trust the Kitchen Specialists at Lowe’s to offer the most accurate quotes. Connect with your local Lowe’s Home Improvement store here.
Q: How can I track my order?
A: You can track your order here.
Q: How do I get literature/samples?
A: You can find our most recent publications at your local Lowe’s store. You may also view digital versions of all our literature on the Brochures page.
Q: How do I care for and clean my cabinets?
A: For a full look at how to care for your cabinets, please visit our Care and Cleaning section
Q: What are the characteristics of the different types of wood?
A: Medallion is happy to offer you the best in American lumber; to learn more about the benefits of these species, visit our Material Characteristics page